Terms & Conditions
Effective date: October 22, 2026
1. Acceptance of terms
By accessing or using the Energize Promotions website or purchasing any of our services or products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Services
Energize Promotions provides marketing strategy, event planning, graphic design, website creation, and related promotional services. The scope, deliverables, and timeline for any service engagement will be agreed upon in writing prior to commencement of work. We reserve the right to refuse service to anyone for any reason at any time.
3. Digital products
Digital products (including event planning packages and toolkits) are delivered electronically. Due to the nature of digital goods, all sales are final and non-refundable once the product has been accessed or downloaded. If you experience a technical issue with your download, contact us within 7 days of purchase and we will work to resolve it.
4. Payment
All prices are listed in Canadian dollars (CAD) unless otherwise stated. Payment is processed securely through Stripe. By providing your payment information, you authorize us to charge the applicable fees. For service engagements, payment terms will be outlined in your service agreement. We reserve the right to change our pricing at any time.
5. Refunds and cancellations
For consulting and service engagements: cancellations made more than 48 hours before a scheduled session will receive a full refund. Cancellations within 48 hours of a scheduled session are non-refundable. For ongoing service retainers, either party may terminate the arrangement with 30 days written notice. Digital product purchases are non-refundable as outlined in Section 3.
6. Intellectual property
All content on this website — including text, graphics, logos, and images — is the property of Energize Promotions and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission. Upon full payment for a service engagement, you will own the final deliverables created specifically for you, unless otherwise agreed in writing.
7. Client responsibilities
You agree to provide accurate and complete information when engaging our services. You are responsible for ensuring that any materials, content, or assets you provide to us do not infringe on any third-party rights. You grant us a limited licence to use your provided materials solely for the purpose of delivering the agreed services.
8. Limitation of liability
To the fullest extent permitted by law, Energize Promotions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid us in the 3 months preceding the claim.
9. Disclaimer of warranties
Our services and website are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will meet your specific requirements or that results from using our services will be guaranteed. Marketing and promotional outcomes depend on many factors outside our control.
10. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of a service engagement. This obligation survives the termination of any service agreement.
11. Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Manitoba.
12. Changes to these terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes your acceptance of the new terms.
13. Contact us
If you have any questions about these Terms and Conditions, please contact us at: Energize Promotions — hello@energizepromotions.ca